Damage claims

In case you receive damaged or missing items, please contact our Customer service department

Please keep all packaging and packing slips for at least 5 days as a proof of your claim.

Any questions? Contact us.

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By submitting, Pure Fragrance and Cosmetics, Ltd, ID: 03567885, Based in Czech republic, 1301/2 Machova street, Brno, ZIP: 612 00 will process your data in order to process your request on the basis of legitimate interest. The data may be transferred and processed by affiliated companies or other processors. You are entitled at any time to revoke your consent or request a controller to provide you with access to your personal data for its correction, deletion, transfer, or restricted processing. More information on the personal data processing policy.

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