Reasons to choose Notino
90-day return policy
You might have bought the wrong gift or clicked on the wrong product by mistake. Or maybe the product you chose is not right for you, and now you don’t know what to do? It’s simple – just send it back to us and we’ll give you a full refund. You can do it comfortably from your My Notino customer account. If you don’t have one yet, it’s time to set up one and make the shopping process even smoother :-)
For more information, e-mail us at [email protected] or call 02 03 769 2779. Our Customer Service can also help you for instance choose the right present.
Almost everything in stock
We are the largest European online beauty and fragrance retailer with more than 82,000 products from 1,500 brands currently in stock! And we really make sure to keep the vast majority of products in stock so that your lovely parcels can be shipped the same day you ordered them. Almost a 1,000 warehouse staff are working tirelessly to get your products to you!
Same price online and in store
Do you usually test a fragrance in the shop and then order it online at a better price? With Notino, you don’t have to. We guarantee the same fantastic prices online, in our brick-and-mortar stores, and in our mobile app.
Free shipping on hundreds of products
Did you know that many of our products come with free shipping? Find out for yourself.
Our tip! If you’d like to avoid shipping costs altogether, you can browse the “free shipping” category – one of the products will surely catch your eye, so you don’t have to pay for delivery.
Engraving: A truly personal gift
We also can engrave a personal message of your choice on your beauty product or perfume by using laser. It’s up to you whether it will be a declaration of love, an important date, or just their initials – Notino can make it happen.
How does it work? It’s easy – just fill in the message on the product page before placing your order. You can learn more about the process and engraving-suitable products here.
Notino at your home
We work day and night to bring you new features and make your shopping experience simpler. Have you tried for instance these?
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Try It First: Don’t be afraid to order a fragrance, cream or foundation you don’t know. We’ll add a sample you can test first – if the product doesn’t suit your needs, our messenger will pick it up at your address and return your money. Shop the Try It First products here.
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Discovery Box: We also offer regular beauty boxes with cosmetic samples from around the world. Check out our current offer and order one now, they’re very popular.
Luxury gift packaging
Wrapping gifts can be quite complicated, so save yourself some time and effort. We’ll wrap your products professionally in an elegant box with a satin ribbon of your choice. You can also add a personalised message that we’ll print on a card and add to the gift.
Find more details about gift wrapping here.
Our tip! A gift box with a magnetic closure will double as a stylish storage box for all those little beauty essentials that tend to get lost all the time.
Follow us and be (even more) beautiful
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Our newsletter features all our secret offers, sales and new additions. You can subscribe to it at the bottom of this page.
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Our Facebook page often runs giveaways with great prizes, so following us on there as well is a good idea!
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Our Instagram is a wonderful source of inspiration for anyone who loves beauty more than the average person.
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Last but not least there’s also our wonderful beauty blog full of tips and tricks on how to be even more gorgeous and stylish!
Our tip! Our Instagram account features a number of amazing masterclass videos that teach you how to do your makeup flawlessly in a few minutes.
We’re here for you!
Not sure which product to go for, or need help with placing your order? E-mail us at [email protected] or call 02 03 769 2779 – we’re happy to help you.
Our Customer Service can communicate fluently in your language.
Our lines are open:
Monday-Saturday: 8am - 4pm