Products

We try to restock goods continually, but sometimes the manufacturer has a supply issue and it takes a while to restock items. So that you don't have to keep visiting the out of stock page, click the Check Availability button and we'll let you know by e-mail as soon as the product is in stock.

We have several options that allow you to get samples of perfumes or cosmetics:

●        Samples are included free of charge with orders in line with current campaigns and sample stocks. In this case, you cannot usually choose which sample will come with your order.

●        Try It First: If you are planning to buy a perfume or a cosmetic and you're not sure if it's right for you, you can tick the Try It First box in your order. We will send you a sample of the same product with the ordered fragrance/cream. You can try the product sample first, and if it suits you, you keep the full-size pack. If, on the other hand, the sample doesn't suit you, you simply return the full-size pack for free. You can use the prepaid DPD service or another carrier and we'll cover the transportation cost for you.

●        My Discovery Box: Sometimes one sample just isn't enough. That's why we've created the My Discovery Box service. For a great price, you can choose 5 samples of perfumes, makeup or hair care products. We will pack the samples into a nice box, and you can try the products that appeal to you in the comfort of your own home.

●        Beauty Box: If you enjoy testing new and exciting products, then you'll love our themed sample Beauty Boxes. They contain regular-size products, but you can often find smaller travel packs, miniatures or samples. You can try luxury perfume brands, Korean cosmetics and various trends and novelties. The actual value of the box is always many times higher than the sale price.

Yes, all products sold on Notino are original. Notino sells original cosmetics, perfumes, and other beauty products from both global and local brands. We cooperate with top producers and brands such as DIOR, Yves Saint Laurent, Hugo Boss, Lancôme, Estée Lauder, Armani or Versace.

Products are made in various countries all over the world depending on where a brand has its production plants. The country of origin then may vary by the brand, product or individual batch. Notino does not manufacture the products but sells them to customers around Europe.

No. Notino does not sell fake or non-original goods. All products sold on Notino are original.

Product authenticity is one of our top priorities. We cooperate with the world's top beauty brands and suppliers, and have authenticity and quality control procedures in place. Thanks to this we can offer original perfumes, cosmetics and other beauty products to customers all over Europe.

No. Some manufacturers are moving away from packing boxes in cellophane because they are trying to reduce the volume of plastic in the production and shipping of goods.

Sometimes it just happens that the packaging gets crumpled or torn during shipping or storage. It is, however, a new, unpacked product with 100% of its contents. So if you don't intend to give the product as a gift, you can choose this option and save money. 

With pleasure! The simplest way is to try the Fragrance Finder, our online advisor for perfume selection. Or, you can always call our helpline, where our colleagues will be happy to help you in your selection.

The photos are always for illustration purposes only. We try to ensure that the information and photographs on our website are always up to date, but there are many products, and manufacturers sometimes innovate their designs.

As soon as we stock such a product in its new packaging, we will photograph it and display the photos in the e-shop. This process takes a certain amount of time, however. At the same time, we usually have the original packaging in stock, which we sell off. So it may happen that you can see the photo of the new packaging in the e-shop, but you receive the original packaging in your shipment, or vice versa.  However, the originality and quality of the product do not change.

A product's content may also change slightly with innovations. Due to possible changes, we recommend checking a product's ingredients list directly on its packaging. The manufacturer is responsible for product composition.

There's no need to worry about the quality or "freshness" of the products. At Notino, we handle hundreds of thousands of orders every day, which means that no goods stay in our warehouses for long. We do not provide specific expiration dates on the website due to the high turnover of products.

Since the summer of 2022, we have been required by law to mark every review with an information tag that will disclose the review's origins. You'll learn whether the review was written by one of our clients (which means it is verified), whether the reviewer received the item as a gift, or whether the review is by someone who purchased the item elsewhere than with Notino.

We have written about this here.